What this service is
Freight forwarders coordinate China export handling, air or ocean freight, customs paperwork, consolidation and destination delivery options.
When buyers need it
Use this category when your order requires local China support, independent checks, specialist communication or logistics coordination that your team cannot handle directly.
What to ask before hiring
- What exact service scope is included?
- Who performs the work and where are they located?
- What report, photos, videos or documents will be delivered?
- What fees are fixed and what costs are extra?
- How do you handle urgent issues or supplier disputes?
Common red flags
- No written service scope or report sample
- Unclear fees or hidden commissions
- Pressure to pay quickly without process details
- No business identity, website or track record
Documents or information to prepare
- Product photos, specifications, order quantity and target market
- Supplier name, address, contact person and order timeline
- Required documents, report format, photos, videos or evidence
- Budget, deadline, communication language and decision process
What a good provider should provide
- Clear written scope, timeline, fee structure and exclusions
- Sample reports, documented process and named contact person
- Practical risk notes instead of exaggerated guarantees
- Evidence files buyers can keep for payment, inspection or shipping decisions
Example service scope
- Sea freight
- Air freight
- DDP
- LCL consolidation
- FBA shipping